Good to know - FAQs Everything you need to know for a smooth and enjoyable experience
Is this tour private or will other people join?
All our tours are fully private experiences (where explicitly stated). This means it will be just you, your group, and your local guide, ensuring a personal and exclusive experience.
Can the tour be customized?
Our scheduled tours cannot be modified, as they are carefully designed to offer a complete experience. However, we would be delighted to arrange a private, tailor-made tour based on your interests and preferences. Simply send us your request, and we will get back to you with availability and pricing.
What places are included in the itinerary?
The itinerary includes all the must-see spots — the places without which you wouldn’t truly experience the essence of the Destination. Along the way, we share stories and insights that will inspire you to explore further on your own, helping you discover the areas and landmarks that match your personal interests.
Can we exclude places we have already visited or focus on less touristic areas?
Since this is a private tour, adjustments can be made if everyone in your group agrees. We will be happy to skip places you have already visited or focus on less touristic areas to match your preferences.
Is airport pickup available?
We would be delighted to arrange transportation from the airport to the tour’s starting point for you. This service is available for an additional fee — simply let us know after completing your booking so we can secure availability with our trusted partners.
Is transportation included in the tour?
Some of our tours include transportation, as specified in the experience details. If your selected experience does not include transportation but you would prefer private transport, we would be happy to arrange it for you — just contact us after booking to discuss the available options.
Is port pickup available?
We would be delighted to arrange transportation from the port to the tour’s starting point for you. This service is available for an additional fee — simply let us know after completing your booking so we can secure availability with our trusted partners.
Can the tour accommodate children or large groups?
Children are very welcome to join our tours and enjoy the experience with you. Please note, however, that the group size cannot exceed the maximum number stated in the tour information. In any case, you can contact us to express your request, and we will do our best to fulfil your needs.
Is the tour wheelchair accessible?
Accessibility may vary depending on the route and the sites visited. Some areas include steps or uneven surfaces, which may be challenging for strollers without assistance. We recommend reaching out us in advance to discuss any specific mobility needs so we can advise you on the best options.
Can we adjust the start time or extend/shorten the tour?
Please note that starting tine and duration of the tours are generally fixed. But, minor adjustments to starting times or duration can usually be accommodated, as long as all participants in your group agree. For significant changes, please send us your request in advance so we can confirm availability and provide updated pricing if needed.
Can we include food, drink stops, or tastings?
Certainly! We can include food stops or tastings upon request. Please note that any food and drinks consumed may incur an additional cost.
What is the meaning of minimum participants?
This indicates that, if the minimum number of participants is not met, the tour may be rescheduled. In such cases, we will either suggest an alternative date or offer a full refund of the amount paid.